Committed to Quality – A Tradition of Excellence
Felker Day, Inc. is a privately held company headquartered in Gastonia, North Carolina.
We are a second generation family business. Troy and Pauline Day successfully ran the business for over 47 years, and became involved with KFC and Colonel Harland Sanders when they opened their first KFC store in Lexington, NC. With the help of many dedicated people, the business grew rapidly to twenty-six stores located in North and South Carolina employing over 700 people. As of August 27, 2013 Day Enterprises, Inc. transferred to Felker Day eight of the KFC/Taco Bell stores.
The management of Felker Day is extremely involved in maintaining quality standards at all levels of the operation. Internally, management continually strives to stay ahead of industry trends, as well as advancements in technology, which allow us to operate the most efficient stores possible.
We will be successful in achieving our mission and reaching our goals by; (1) keeping ahead of industry trends, (2) committing appropriate resources to purchase the latest advancements in technology and equipment, and (3) providing continuous training for our employees.
Our Values
Felker Day emphasizes and instills the following values in our organization:
- Excel in everything we do
- Treat each person as we would want to be treated ourselves
- Set the example of performance for others to follow
- Be completely fair and honest with each other and ourselves
- Accept new challenges with an open mind
- Be considerate of the opinions and feelings of others
- Work together as a team
- Have a positive effect on all those with whom we come in contact, especially our customers.
Through these shared values, Felker Day has made a commitment to building a strong culture focused on customer service.
Our Mission
The mission of Felker Day is to exceed the expectations of our customers by providing superior service and quality products while allowing Felker Day to grow and prosper.
Felker Day is a company that is market driven; a company that provides quality products and a company that creates strong relationships with our customers. In order to sustain our position as a leader, the issues of quality, cost and service must remain the main focus at Felker Day.
The Motto of KFC:
“Always Reliable, Great Product, Always Available, Served Fast With a Smile in a Clean Restaurant!”